Community College of Allegheny County (CCAC)

Community College of Allegheny County

Information Technology Services (ITS)

We're here to serve your technology needs.

ITS provides you the technology to support learning and student success. Students, faculty and administrative staff rely on our technology to support learning in the classroom, communications throughout the college, online services and business productivity. We strive to provide both the technology and the human touch to support your use of our systems.

Mission and Philosophy 
What We Support

Our Services:


Account Procedures
NetID for Students
Employee Network Accounts


Email and Communications 
Student Academic Webmail
Outlook Email for Employees
Spam Filtering
Phones and Voicemail
Web Conferencing and Lync

Campus Technology:

Overview Campus Technology
Campus Open Lab Hours
Hardware and Software 
Classroom Technology
Media Services
Wireless Systems
Academic Web Publishing
Network File Sharing
Network Servers
Internship Program

Online Services:

ARC Reporting Center
CCAC Central
Web Applications



Planning for Technology:

Planning for Technology
Current Upgrade Projects
Procuring New Technology
Classrooms and Labs
Offices and Equipment
Grant Writing
Gartner Technology Trends

Security & Online Safety

Security Guide 

Business Systems

Ellucian Colleague Administrative System
Colleague Accounts and Passwords
Colleague Service Requests
CCAC Central
ARC Reporting Center
Informer Web Reporting
Web Applications
Technology Training

ITS Regulations & Policies

Guidelines and Standards

Getting Help:

By phone or email: ServiceDesk 
In person: Computer Labs  
On the web: Talkin' Tech Online Resources





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Next Scheduled Outage

Friday, September 19, 2014

View Entire Schedule

Subscribe for Alerts

Current Advisories

Check out the latest virus and security warnings

ITS Online Resources

ITS Video Tech-Torials

View our video demonstrations for common technology functions

Talkin' Tech

See simple step-by-step instructions and information for technology functions.


Change your NetID or network password.

Student Orientation to Technology

An online overview of technology services for students