Community College of Allegheny County (CCAC)

Community College of Allegheny County

Online Learning: Blackboard Access & Information

Blackboard Access
To access Blackboard:

Blackboard's OnDemand Learning Center for Students

Blackboard FAQ


What is Blackboard

Blackboard is CCAC's course management system used for Internet, Hybrid and technology supported courses. Blackboard is accessed through the Internet; therefore there is no software to install or download to your computer. Verify your computers settings with the Minimum Technical Requirements for using Blackboard.

Internet and Hybrid Students using Blackboard

Creating a NetID account

Internet and Hybrid students will receive a letter from the Online Learning  (OL) Center prior to the start of the semester regarding creating their NetID account and information on logging in to CCAC’s Blackboard system.

  • The OL Center will typically begin sending out information three (3) weeks prior to the start of the Online Learning Term
  • Letters will be mailed to all students who register up to two business days prior to the start of the semester
  • Students will create their NetID account online
  • Returning students will continue to use their existing NetID username and password from the previous semester

Logging in to Blackboard

  • Once login information is received, students are encouraged to login to Blackboard as soon as possible, such that potential login problems are resolved prior to the start of the semester.

Accessing Internet and Hybrid course sites

  • After successfully logging in to Blackboard, you will have immediate access to a course labeled “Welcome: Start Here” which is the orientation site for students taking Online Learning courses at CCAC
  • You will not have access to their registered courses until the first day of the term

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All other students requesting Blackboard access

Obtaining a NetID account

In some non Online Learning courses, instructors may choose to put course materials into a Blackboard course site. Access to this Blackboard course site is optional and you will not be penalized for not using this site. If you choose to opt-in to using the Blackboard course site:

  • You must create a NetID account in a campus open lab:
    • Allegheny:  Room L500
    • Boyce:       Room S588
    • North:        Room 2004
    • South:       Room L482

Accessing Blackboard course sites

Your instructor will typically only enroll students into their course site once during the first week of class.

  • If you register late or do not have access to your instructors course site, please first contact your instructor

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NetID: Student Network Accounts

NetID accounts provide students with one main network account to access CCAC’s network resources including: 

  • Logon to College PC’s
  • Student academic email
  • Upload academic web pages
  • Access library resources from off-campus
  • Access Blackboard

For complete information on NetID accounts: NetID Student Network Accounts

Please Note: Passwords expire every 90 days. If you have forgotten your NetID password or you are having difficulties changing your NetID password, please contact your Local CCAC Open Lab:

  • Online:        
  • ServiceDesk:         412.237.8700

Important:If you have registered to use CCAC Central E-services, your NetID account is NOT the same as your CCAC Central account, even through the usernames are the same.

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CCAC Academic Email

All students using Blackboard (for online learning or traditional courses) are required to use their CCAC academic email account for all correspondence pertaining to those courses. Instructors may ignore course related email from any personal email account.

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Blackboard Technical Support

Blackboard technical support is available:

Normal support hours

  • Monday–Thursday:   7:00 a.m. to 10:00 p.m.
  • Friday:                    7:00 a.m. to 5:00 p.m.
  • Saturday:                8:00 a.m. to 3:00 p.m.
  • Sunday:                  12:00 p.m. to 8:00 p.m.

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