Community College of Allegheny County (CCAC)

Community College of Allegheny County

Online Learning: Support

Services and Support Resources

 ServiceDesk Support

**Users must contact ServiceDesk by phone to request a password reset**

Email: help@servicedesk.ccac.edu

Phone: 412.237.8700

Current Hours of Operations

What is supported?

Outage Schedule and Problem Notification

You can find your Student ID# on a variety of correspondence from CCAC:

  • Acceptance letter
  • Registration statement or CCAC invoice
  • Welcome letter from Distance Learning
  • Letter from Admissions/Registration
  • Possibly receipt from the Bookstore (if you used a credit card/debit card it will have your "student account" listed)

Note: the CCAC student ID number could be referred to as: student account, Colleague ID, Datatel ID. Also, many departments truncate the leading "0" of the student ID number, so you could be looking at a five- or six-digit number and not realize that is what we need.