Community College of Allegheny County (CCAC)

Community College of Allegheny County

ITS: Security for Passwords & NetID

Every 90 days, you will be prompted to change your passwords to access the CCAC network, Blackboard, email, CCAC Central and other online services. This measure is required for security purposes.

NetID: To change your Network Password from home or outside the College network

Click Here to Change your Password

To log into NetID Account Management:

  • Click on the link above and click Next
  • Enter the CAPTCHA phrase and click Next
  • Enter your seven digit Colleague ID number, including leading zeros. If you do not know your Colleague ID number, click on the Forgot Your Colleague ID Link.
  • Enter your last name and click Next again

To create a NetID account:

  • Log into NetID Account Management as detailed above
  • Select Create Account and click Next
  • Read the Computer and Electronic Resources Student Responsibilities Policy and click Next
  • Enter a password that will be used as your NetID password and click Next
  • Choose three security questions and enter their answers, then click Next
  • You will be presented with your NetID username. Make a note of it and click Exit

To change your NetID password:

  • Log into NetID Account Management as detailed above
  • Select Change Password and click Next
  • Enter your NetID and current password and click Next
  • Enter your new password twice and click Finish

To reset your forgotten password:

  • Log into NetID Account Management as detailed above
  • Select Reset My Forgotten Password and click Next
  • Enter your NetID and password security question answers and click Next
  • Enter your new password twice and click Finish

To create or change password reset questions:

  • Log into NetID Account Management as detailed above
  • Select Create or Change Password Reset Questions and click Next
  • Enter your NetID and current password and click Next
  • Choose three security questions and enter the appropriate answers, then click Next

 If you have any problems with this service, please email help@servicedesk.ccac.edu.

One way to reduce the risk of viruses—and to prevent unauthorized use of your computer—is to manage your passwords carefully. Do not share your password with anybody. See the instructions above for changing your password. Further instructions can be found at:


RECOMMENDED PASSWORD SETTINGS:

  • a minimum of 8 characters
  • contain a combination of letters and numbers
  • should not be common information such as your phone number or birthday
  • if you write your passwords down, secure them
  • never share your passwords with anybody else

For tips on creating and managing passwords:

Microsoft 5 tips for top-notch password security


Procedures for changing passwords: If you encounter problems and need assistance:

  • Call the ServiceDesk at 412.237.8700.
  • Visit your campus computer lab.
  • Please be prepared to authenticate who you are by answering a series of questions.  Authenticating who you are is very important as social re-engineering is a primary method for hackers to gain access to network services.

Where to Find your Student/Employee ID Number

You can find your student ID# on your CCAC Student ID Card or a variety of correspondence from CCAC:

  • Acceptance letter
  • Registration statement or CCAC invoice
  • Welcome letter from Distance Learning
  • Letter from Admissions/Registration
  • Your 1098-T income tax form from CCAC
  • Note: the CCAC student ID number could be referred to as: student account, Colleague ID, Datatel ID. Also, many departments truncate the leading "0" of the student ID number, so you could be looking at a five- or six-digit number and not realize that is what we need.

If you have a CCAC student photo ID or other photo identification such as a driver's license, you can go to any campus or center open computer lab to have your password reset. To obtain your student ID#, please visit any campus Registration office or call for Registration staff to mail you this information.