Community College of Allegheny County (CCAC)

Community College of Allegheny County

Online Learning Student Support: Technical Requirements

Blackboard Minimum Technical Requirements

Blackboard Minimum Technical Requirements as of Summer 2014

Supported Browsers

Blackboard supports four primary browsers for Learn releases. Links to the vendor sites for the browsers are included in this topic.

 

Traditionally Released Browsers

The dates listed are the original release dates for general availability.

  • Internet Explorer® 10 from Microsoft (26 October 2012 for Windows 8,  26 February 2013 for Windows 7)
  • Internet Explorer 9 from Microsoft  (14 March 2011)
  • Safari® 6 from Apple (25 July 2012)
  • Safari 5 from Apple (7 June 2010)

Automatically Updated Channel-based Browsers

The dates listed are the latest numbered patch release dates.

  • Firefox® 24 (stable channel) from Mozilla (17 September 2013)
  • Firefox 24 (ESR channel) from Mozilla (17 September 2013)

Required Software:

  • Microsoft Word 97 or higher
  • Adobe Acrobat Reader [http://get.adobe.com/reader]

Java and Other Browser Plugins

JRE version 7 is the recommended version for features that depend on it. JRE version 6 may work, but could result in unexpected behavior. Oracle has acknowledged some security issues with JRE version 6.

On Apple Mac OS X, Google's Chrome browser does not support Java 7 because of incompatibilities between 64-bit Java and 32-bit Chrome. Firefox and Safari browsers do not have this limitation on Mac OS X. Users of the Chrome browser on Mac OS X must configure Java 6 support in order to access the features listed above.

Adobe Flash Player version 11 is the recommended version of the Adobe Flash Player plugin, but the YouTube service ultimately determines the version required for this plugin. 

Recommended Software:

  • Microsoft Office Suite 2003 or higher

Internet Access:

Broadband or local area network access, recommended

  • 56Kbps modem connection
  • Students are responsible for any Internet Service Provider fees

Learn more about Browsers and Compatibility Issues

Are you confused about these technical issues? Want to learn more about internet browsers, how they work, and what you need to know? Watch our tech-torial, Web Browsers and Compatibility Issues.