Employee (EMPID) Accounts

All CCAC employees, including credit and non-credit adjunct faculty, are provided with an Employee Network Account (EmpID).  HR or Supervisor will submit the Network Account Request Form to their appropriate ITS Field Director, who will submit to the Network Services group for account provisioning.  Once the account is created, an email will be sent to the Requestor (HR and/or Supervisor) with the ID and initial password.

How long does an Employee Account remain active? 

Employee accounts will remain active for the length of employment at CCAC.   Accounts will be suspended or deactivated by Human Resources when an employee leaves the college or is on leave.  Retiring employees must request if they wish to retain an email account.  Human Resources will also deactivate accounts for Adjunct Faculty who have not been employed for a period greater than one year.

To request a change to an Existing Network Account.

All requests for changes and deactivations must go through the Human Resources department.  If an employee is leaving your department, you can discuss your needs with the HR staff to determine the best way to set delegate access and maintain business continuity.  Human Resources staff will initiate change requests with the ITS department.  Name changes and location changes should also be cleared through Human Resources.

Student (NETID) Accounts

What is NetID?  NetID stands for "Network Identification".  A Network ID (or NetID) is a personal, unique identifier assigned to individuals.  This is used along with a password, to obtain access to services available throughout the campus network. Passwords are required with a Network ID to ensure security/privacy of your private information/correspondence.

NetID creation is available to students as soon as they become registered in the Datatel Colleague system (but no sooner than one month before the section start date).  Student academic email will be available on the day AFTER their NetID is created.

The process for obtaining a NetID can be found by typing “student network accounts” in the keyword box at CCAC’s homepage, or at ITS: Student Network Accounts.  The NetID can only be created from a CCAC computer on our network.  If students cannot make it to campus to create their NetID (including Distance Learning students), they may call any of the campus computer labs and the campus technicians will create the NetID, after authenticating their identity.

How long does a NetID remain active?  Once a student creates their NetID account it will remain active 1 year from the last time they registered for a class.  This eliminates the need to create an account each term, however passwords need to be changed every 90 days.  NOTE: Accounts which are not used for a period of time will be disabled; see Student NetID Security Measures.

Can we plan ahead?  Credit and Non-credit Department Heads, Directors and Coordinators can submit a request via the Helpdesk for the Campus Computer Lab technicians to create NetIDs ahead of time for those short-term, one-day workshops, in order to save time during the class session for students to create their own accounts. 

Director, Coordinator or Instructor will email Helpdesk and Education Technicians at least 3 days before the workshop to request an account.  Person requesting the netids should supply the following information:

• Section Number and term
• Date(s) of Class
• Faculty Name and Email Address (only ccac email please)
• Coordinator/ Director Name
• Roster of student names and IDs

On the day of the class, students who experience problems with the NetID, or those who register onsite that day, may contact the Campus Computer lab to reset their password or create a guest account.

Guest Accounts

A Guest Account may be created by Helpdesk or Campus Ed Techs for a student who is having a problem creating a NetID, or an employee who is experiencing delays obtaining their EmpID, or special visitors on campus (must be approved by the ITS manager).  

The person requesting the Guest Account must provide their Colleague ID#, their Drivers License ID#, or other photo ID.  This identification number is entered into the NetID database.  Guest accounts will be active for up to two weeks.  To request a guest account:

• Employees should call the Helpdesk (employees) or visit the Campus Computer Lab
• Students or community patrons should visit Campus Computer Lab (please be prepared to show identification).

Temporary Accounts

A Temporary Account may be created by Helpdesk for directors, coordinators or faculty members who are teaching a short-term workshop, either in the Credit or Non-credit Division. 

A NetID is mandatory for credit students enrolled in a class longer than 1 week in duration.  Temporary IDs cannot be issued for these students.  Refer these students to the Campus Open Lab if they are having problems creating an account.

Director, Coordinator or Instructor will call or email Helpdesk at least 3 days before the workshop to request an account.  Person requesting the account should supply the following information:

• Section Number and term
• Date(s) of Workshop, event
• Faculty Name and Email Address (only ccac email please)
• Coordinator/ Director Name

On the day prior to the workshop, Helpdesk will email the Requestor the ID and password for the account.  The password will be deactivated at the conclusion of the time period requested.

Helpdesk staff will complete work order and maintain a database which logs the Requestor and active dates, so that problems may be traced to a specific class session.

Partner Accounts

Non-CCAC employees will not be issued Network Accounts, unless permission is obtained through Human Resources.  Organizations that partner with the College, (ie. Job Corps, IGA, PCHE) may be provided network access with approval from executive management. These individuals should be referred to Human Resources.  These individuals should have a College sponsor who will authenticate for Help Desk staff when password resets are requested. 

AT-A-GLANCE SUMMARY: