Community College of Allegheny County (CCAC)

Community College of Allegheny County

Course Descriptions

Below you will find a listing of the courses offered through CCAC's Center for Professional Development.  You can find more information about registering for any of these courses on the CPD registration page.

Use the following links to view the courses offered in each category.

Manufacturing/Technical
Business
Leadership
Advanced Supervisor Leadership Certificate
Workforce Enhancement
Green Institute
 


Manufacturing/Technical Courses

Advanced Manufacturing/Integrated Systems Technology (AM/IST)
Full Certificate Program
This 300-hour certificate program will cover topics important to maintenance and repair workers including electro mechanic technicians, process control programmers and hydraulic, pneumatic, fluid systems and mechanical systems workers. Topics will include electrical control circuits, electric motor control, industrial wiring, industrial power distribution, advanced programmable logic controllers and will progress to cover hydraulic troubleshooting, pneumatics, fluid systems and mechanical systems. Troubleshooting techniques will be practiced. Students will gain knowledge and practice hands-on skills in the Integrated Systems Technology Center. You may be eligible for free tutition for this class. For more information, contact Reggie Overton.

                                                                    

Electrical Systems
This 100-hour certificate program will cover the electrical topics important to an electro-mechanical technician. Beginning with basic electrical circuits, progressing to electrical motor operation and control, the student will gain knowledge and practice hands-on skills in the Integrated Systems Technology Center. Topics will include both residential and industrial wiring techniques, power distribution and troubleshooting.  You may be eligible for free tutition for this class.

    

Hydraulic Systems 
This 32-hour certificate program provides practical skills training for employees to maintain common piping systems used in modern manufacturing environments. Topics include: Hydraulic pump classifications; positive displacement pump types and their components; pump safety and operation; principles of pressure and flow; pump performance, power & efficiency. 

     

Pneumatic Systems  
This 20-hour certificate program will give the learners a foundation on pneumatics. Pneumatic prints and schematics will be introduced at the start of the training and schematics will be used to reinforce their understanding and facilitate troubleshooting. Proper inspection, repair and prevention will be developed for all components including pumps, filters, valves and actuators. Proper lubricant use will also be discussed.

    

Mechanical Systems
This 140-hour certificate program will cover hydraulics, pneumatics, fluid systems and mechanical systems. Hydraulic and pneumatic circuits will be studied and constructed. Troubleshooting techniques will be practiced. Mechanical power transfer systems will be constructed using gears, belt, and chain drives. Selection, control and installation methods will be covered. Systems will be constructed in the Integrated Systems Technology Center. You may be eligible for free tutition for this class.

    

Programmable Logic Controllers (PLCs) 
This 60-hour certificate program develops knowledge and skills in programmable logic controllers. Beginning with an introduction to the ladder logic programming at the basis of PLCs, the course goes through interfacing both digital and analog input and output techniques, event sequencing, motor control, and counter/ timer applications. The use of system indicators, diagnostics, and I/O module indicators for troubleshooting will be practiced by the student. Extensive hands-on will be done in the Integrated systems Technology PLC shop on Allen Bradley PLC 5 equipment. You may be eligible for free tutition for this class.

    

OSHA Certificate Program (General Industry)
This 10-hour course is intended to provide training on General Industry (manufacturing, healthcare, retail, etc.) safety and health to entry level workers. The training covers a variety of safety and health hazards which a worker may encounter at a general industry workplace. This training is an orientation to occupational safety & health and hazard recognition & control and will emphasize hazard identification, avoidance, control and prevention. OSHA certification cards will be issued at the end of the course.

    

OSHA Certificate Program (construction industry)   
This 10-hour course is intended to provide training on Construction Industry safety and health to entry level workers. The training covers a variety of safety and health hazards which a worker may encounter at a construction worksite. This training is an orientation to occupational safety & health and hazard recognition & control and will emphasize hazard identification, avoidance, control and prevention.  OSHA certification cards will be issued at the end of the course.

    

Electric Motor Repair
In this 20-hour course, students will troubleshoot and repair different types of electric motors. Both electrical and mechanical repairs will be covered. Motors covered will be: 3-phase, single phase and DC. This course is hands-on and documentation will be stressed. Students will work with different types of test equipment and will explore the theories behind them.

                           

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Business Courses

Business Redesign for Lean Times: Creative strategies to reframe your business and discover hidden opportunities
In this four-hour interactive presentation, business owners, strategic or outreach managers responsible for defining business roadmaps and growth at for-profits and non-profits and marketing managers, you will discover how to find hidden opportunities by breaking free of self-limiting ‘thought-traps’. Discover how reframing can lead you to rethink your business concept and add significant value by uncovering and meeting significant, though surprising, customer needs. Learn the attitudes and specific strategies that can enable you to think creatively ‘out-of-the-box’ and reposition your business effectively to uncover and maximize hidden opportunities.  Discover how to use creative thinking to help reposition business products or services effectively and tap hidden opportunities.

         

The System Method for Continuous Improvement in Industry
This unique course guides employers in looking at their management system, conducting a Process Analysis to identify the causes of the problem and factors that produced those causes, and then addressing the problem through a System Improvement Plan.  

  

The System Method for Continuous Improvement in Industry Focused on one Client
This is the exact course as offered above, to help clients solve their business' problems, but it is offered here for individual help with a problem in your business.  Our instructors will help you conduct a process analysis to identify the causes of the problem, what produced those causes,  then will help you create a System Improvement Plan.

  

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New Supervisor Leadership Courses

New Supervisor Leadership Certificate 
Full Certificate Program
This 32-hour certificate program is designed to arm new frontline leaders with the knowledge and skills they need to achieve results more quickly in their new leadership role. This training, from Development Dimensions International, consists of eight courses: Getting Started as a New Leader, Essentials of Leadership, Coaching for Success, Setting Performance Expectations, Coaching for Improvement, Managing Performance Problems, Delegating for Results and Achieving Your Leadership Potential. 

   

Getting Started as a New Leader
This 4-hour course arms new leaders with the knowledge and skills they need to confront the challenges associated with getting their footing and getting results more quickly in their new leadership role. They learn how to focus their time and efforts on tasks that are most important to the organization’s success. New leaders learn an approach that will accelerate their ability to achieve results through others. 

  

Essentials of Leadership
This 4-hour course is the foundation course for all Interaction Management courses which stresses how to get results through people. During the course, the student will attain the tools necessary for a successful “leadership journey”. Leaders acquire a set of proven interaction skills, discover seven Leadership Imperatives for meeting today’s challenges, and realize their role as a catalyst leader who inspires others to act. 

    

Coaching for Success
This 4-hour course develops leaders who help people achieve goals and avoid problems, a positive experience for themselves and those being coached. Leaders learn a proven coaching process to ensure they identify coaching opportunities, provide needed coaching and support, observe performance and measure results until desired outcomes are achieved. They learn how coaching for success benefits individuals, strengthens work groups and supports company objectives and priorities

   

Setting Performance Expectations
This 4-hour course helps leaders drive performance and accountability by helping people understand what is expected of them and gaining their commitment to achieving it. When leaders conduct effective setting expectation discussions, people feel more motivated to perform well because they see how their efforts make a difference.

    

Coaching for Improvement
This 4-hour workshop is designed to help leaders conduct effective improvement discussions and provide the feedback and ongoing support people need to improve performance.  

    

Managing Performance Problems 
This 4-hour course builds leaders’ skills in handling chronic performance or work-habit problems or serious misconduct. They learn how to document the problem and explain what the employee must do to address it. Leaders are skilled in discussing and imposing formal consequences while adhering to their organizations’ disciplinary policies and procedures.  

    

Delegating for Results
In this 4-hour course, leaders overcome their hesitation for delegation by learning skills for successfully matching people, responsibility and authority. This allows them to maximize involvement, productivity, motivation and growth for individuals, groups, and the organization

    

Achieving Your Leadership Potential
This 4-hour course bridges the widening gap between what is needed and required of today’s leaders. Students learn a three-step process—diagnose, plan and execute—which helps them stretch their capabilities and accelerates their leadership development.    

      

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Advanced Leadership Courses

Full Certificate Program
This 32-hour certificate program for the seasoned leader is from Development Dimensions International (DDI) and is offered to enhance leadership and supervisory skills. Topics consist of: Essentials of Leadership, Setting Performance Expectations Reviewing Performance Progress, Leading Change, Influential Leadership, Managing Performance Problems, Motivating Others and Rapid Decision Making.   

    

Essentials of Leadership  
This 4-hour course is the foundation course for all Interaction Management courses which stresses how to get results through people. During the course, the student will attain the tools necessary for a successful “leadership journey”. Leaders acquire a set of proven interaction skills, discover seven Leadership Imperatives key to for meeting today’s challenges, and realize their role as a catalyst leader who inspires others to act.  

       

Reviewing Performance Progress 
This 4-hour course helps leaders drive performance and accountability by replacing the “dread” of performance reviews with the “human touch” that builds trusting relationships with the people who report to them. Leaders learn to conduct effective discussions that recognize people’s success and plan for their future development.      

   

Leading Change
This 4-hour course focuses on leaders’ crucial role in effectively leading change initiatives in the workplace.  Leaders learn how to introduce a change initiative and lead discussions with employees to explore how best to implement the changes.  They also learn to help others overcome their resistance to change.  These skills enhance a leader’s ability to minimize the potentially negative effects of change on morale, processes and productivity. 

    

Setting Performance Expectations 
This 4-hour course helps leaders drive performance and accountability by helping people understand what is expected of them and gaining their commitment to achieving it. When leaders conduct effective setting expectation discussions, people feel more motivated to perform well because they see how their efforts make a difference.

   

Influential Leadership
In this 4-hour class, leaders will discover how to get their good ideas heard, accepted and enacted. Influencing strategies and how to package ideas to gain the commitment of even the most skeptical coworkers and partners is also discussed.

   

Managing Performance Problems
This 4-hour course builds leaders’ skills in handling chronic performance, work-habit problems or serious misconduct. They learn how to document the problem and explain what the employee must do to address it. Leaders are skilled in discussing and imposing formal consequences while adhering to their organizations’ disciplinary policies and procedures.

    

Motivating Others
In this 4-hour course, leaders see how to proactively create an environment in which people are highly motivated to perform. Participants learn the three factors that affect the motivation of employees—focused work, interpersonal support and individual value. As a result of this course, they will be able to determine which factor(s) is “low,” and emerge with both a plan of specific actions and the skills needed to build group and individual motivation.

    

Rapid Decision Making 
This 4-hour course is designed to help leaders accelerate the decision making process yet still make quality decisions in fast-paced environments with limited time and information. They also learn how to determine when it is appropriate to use this approach and when to slow down the process and apply a more traditional, analytical approach. 

   

Empowering Women Leaders to Succeed: Why women leaders are the leaders of the future, why they derail, and what to do about it
In this 4-hour workshop, primarily for women, women managers, HR managers and recruitment specialists, find out why women leaders are exactly what organizations need today to usher in the future and what it takes to succeed as one. Discover why women leaders derail and what they can do to overcome the unique challenges that they encounter.  Learn the specific steps organizations can take to retain and maximize their top female leadership talent.  Participants will develop an action plan that will enable them to become more effective female leaders or leverage female leadership in their organization.  

   

Leading Across Cultures: The three essential strategies you need to execute to become a culturally intelligent global leader
Leaders increasingly find themselves in global settings where the traditions and expectations of leadership are considerably different from their own cultures. Increase your awareness of how leadership varies around the world. Discover the surprising reason why most expatriate assignments tend to fail. Learn the three essential strategiesthat will enable you to develop a culturally intelligent leadership style required for effective business and social interactions across cultures. Participants will develop an action plan that will enable them to cultivate a culturally intelligent leadership style.   

                              

Property and Casualty Insurance Career Preparation
This 10 week program will cover a complete review of the insurance industry, including insurance regulations; general insurance overview; property and casualty insurance basics; and an overview of various types of insurance coverage options. Students will receive an Insurance Professional Certificate in Property and Casualty Insurance Career Preparation upon successful completion of this course. Students who successfully complete this program and pass the Pennsylvania Insurance Licensing exam will be prepared for immediate employment, in some cases at starting salaries of $25,000 a year.  Cost of course includes study materials and software.

   

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Workforce Enhancment Courses

Business Writing and Grammar Skills
This 6-hour course will show students how to make their business writing easier to understand and more interesting to read, how to polish letters, memos and proposals to make them more powerful and professional, how to use the right word, spot sneaky usage mistakes and how to become the resident “Eagle Eye” proofreader who never misses a mistake. Email protocol and etiquette will also be examined.

               

Gender Diversity 
Men and Women in Professional Communication 
While it would seem logical that people who have shared years of  in-common education and experience would be able to communicate effectively, current research has revealed that the brains of men and women are simply wired differently.  There is no way around it.  If men and women are going to learn to communicate with each other efficiently and easily, understanding of the different ways each processes information is essential.  This three-hour, interactive workshop introduces the research and its impact on communication.

  

Introduction to the Personality Compass Type System
The Personality /Compass Type Indicator is a revolutionary personality typing instrument based on the most recent science in personality, genetics and psychology.   This instrument is used in much the same way as standard systems such as the more familiar Myers-Briggs and Keirsey.  Within a three-hour workshop, participants will acquire a useable, transportable understanding of their personality type and how it impacts their ability to communicate, make decisions and participate as a member of a team.  This course is a pre-requisite to XGZ-103, Personality Compass in the Workplace.

   

Personality Compass in the Workplace 
This workshop takes the information from the introductory session (XGZ-102) and begins exploring use and application in the workplace.  The Compass is an invaluable tool for implementing positive change in individuals, teams, departments and systems.  A compass consultant will work with you to assess and determine the optimal design and content that will get your group working effectively in the workplace.  Students must take XGZ-103, Introduction to the Personality Compass Type System, before taking this course.

    

The Stellar Trainer
If you are a trainer or potential trainer and would like the latest on effective and innovative training techniques to connect with the different generations in the workplace today, this course is for you!  Learners will discover unique ways to open a training session, build rapport with the class through effective presentation strategies, present technical information in a more appealing manner, facilitate dynamic discussions and ensure that students will walk away remembering what they learned and being able to implement it.

    

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Green Institute Courses

These courses are offered through a partnership with International Union of Operating Engineers, Local 95, 300 Saline Street, Pittsburgh, PA 15207 

The Green Building and Energy Reduction Strategies 
This course is an introduction into green buildings, their costs and benefits, the LEED-NC Rating System, and common design strategies.  The focus is on new design and major renovation. Also included is the total cost of ownership for commercial buildings, sustainable O&M practices and common green building design strategies with emphasis on energy savings.  

   

Your Not-So-Green Building & Energy Retrofit Opportunities 
This course is an introduction into green buildings, their costs and benefits, the LEED-NC Rating System, and common design strategies.  The focus is on existing buildings and energy saving retrofits.  Also included is simple payback calculation for energy saving projects and the top ten ways to save energy in commercial buildings.                  

  

The Green Building and Energy Management Practices  
This is an introductory course into green buildings, their benefits and common design strategies.  The focus is on energy management programs and energy management systems.  Topics include ANSI.NSE 2005—a management system for energy, energy economics 101 with sample retrofit calculations, and ten steps to operational efficiency.

  

Test Your Energy IQ & Alternative Energy Supply 
This course is an overview of energy use in the United States and in the commercial building sector.  Participants will look at various forms of alternative energy sources with a focus on solar solutions.

     

Building Commissioning--Pay Me Now Or Pay Me Later
This course is an overview of commissioning with a focus on retro-commissioning.  Retro-commissioning improves the building’s overall performance by optimizing energy efficient design features and directly addressing equipment performance and system integration issues.

  

Energy Auditing of Your Building  
Good energy management begins with an energy audit. This course looks at what an energy audit is and what an energy auditor does.                                   

   

Greening the Workspace: The Role of the Employee.  
One person does make a difference. Discussion includes: The three R's: re-duce, re-use, and re-cycle, the importance of choices (purchasing, furnishings, travel, etc.); the owner-tenant relationship and the green lease; and ten things you can do as an employee.

  

Sustainability: If not for Zero Waste How much Waste are you for? 
"Sustainable development places us in the midst of a major rethinking of the ways to deal with our problems. The environment, social structures and institutions are interdependent in ways we have only begun to understand. Sustainability means thinking about tomorrow with your actions today. It means treating the earth as if we plan to stay." Discussion includes: What is sustainability of the built environment, over-arching principles and frameworks, unintended consequences and ripple effects and a favorite story.                               

  

Overview of Solar Energy  
This course looks at the types of solar energy, installations, applications, site preparation and type of arrays.

     

Green Building Operation Certification  
This 39-hour course was developed by Operating Engineers, Local 95 to provide the training needed to operate and maintain a “green” facility. Students who successfully complete the training will receive a Green Building Sustainability license issued by the Stationary Engineers, Local 95. This course is a must for all people in the industry, especially facility managers, contractors and maintenance engineers. For more information, call 412.788.7535.

    

Solar Panel Installation & Maintenance Certification  
This Solar Panel Installation and Maintenance certificate program is offered through a partnership between CCAC and Stationary Engineers, Local 95. This 39-hour course provides information and hands-on training for safe and efficient installation and maintenance of solar panels. For more information, call 412.788.7535.

   

Green Construction Certificate Program  
This program looks at sustainable design and building the “green” way. Building green means taking a holistic approach to every aspect of the building process.  From efficiency and low-toxicity, to environmental impact, see the benefits financially, environmentally and in the health of the building’s occupants.  Students must take 6 of the 9 classes to gain a certificate in Green Construction. Courses may also be taken individually.

Sustainability and How to Measure it/ Advantages of Building Green
This course takes a look at the concept of sustainability and why we need sustainable design, LEED—what is it and how it works for new construction, existing buildings and commercial interiors

   

Site Selection and Orientation
Where you build is almost as important as what you build. In this course learners will see how to utilize the land to the best advantage, explore home design needs to fit the lot or be creative, examine drainage of the land, septic systems and wells and finally get suggestions on dealing with bad lots.

   

Indoor Air Quality (IAQ)
This two-hour course answers the question, “Why worry about indoor air quality?”. Learners will discover how to create a safe, healthy and productive environment, see the LEED rating system for IAQ and realize the optimal indoor conditions for healthy indoor living.                                     

   

Sustainable Building Materials for Exterior Use
This course explores the use and advantages of insulated Concrete Forms, (ICF) and Structurally Insulated Panels, (SIPs). Learners will also discuss hybrid framing, the life cycle of materials and cement board siding.

    

Sustainable Building Materials for Interior Use
This two-hour course looks at types of flooring—sustainable (like bamboo) and not sustainable, types of trim, paints to use and avoid, other materials to avoid and renewable materials for interior construction.

   

Green HVAC Systems
Do I need a Geothermal unit? What are the paybacks? In this course learners decide those advantages and disadvantages and examine radiant heat, standard forced air systems, water for air conditioning and air-to-air heat exchangers to help them make informed decisions about their HVAC systems.

   

Smart Electrical System
There is a smart way to wire a building. Students take a look at audio/video wiring, the use of solar electric, wind energy, solar heat and different types of “smart” lighting.

   

Realistic Budgets for Construction Projects
Does “Green” cost more? What should I pay for these new products? What can I expect to gain? What is my pay back? Students find answers to these questions in this course covering realistic budgets for “green” construction projects. Energy Efficient Mortgages (EEMs) will also be discussed.

   

Carbon Foot Print and Life Cycle Analysis
Learners will discover: What is Life Cycle Analysis? What are the right products? Am I really helping the environment? Am I really helping my bottom Line? In this course, participants will calculate their carbon footprint. 

   

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