Community College of Allegheny County (CCAC)

Community College of Allegheny County

2009 CCSSE Survey Results

Students who are engaged in meaningful educational activities are more likely to be successful. The Community College Survey of Student Engagement (CCSSE) focuses on institutional practices and student behaviors that promote student engagement. CCAC participated in CCSSE in 2007 to collect baseline information on student engagement for the Achieving the Dream (ATD) initiative. The survey was administered again in 2009 to determine if improvement efforts had a positive effect on levels of student engagement.

Sharing Information, Using Information –
The survey results will be shared throughout the fall 2009 semester.  Sessions on each campus will be scheduled in October and November to give faculty and student services staff the opportunity to view and discuss the results. CCSSE encourages institutions to develop a culture of evidence—an institutional standard of using data to drive decisions. Sharing and objectively discussing data can be difficult. When used effectively, however, data can help identify areas for improvement so that efforts and resources are allocated to improve student success.   

About CCSSE Benchmarks –
CCSSE clusters thirty-eight of the most important survey questions into five conceptually related categories called benchmarks. Standardized scores are calculated for each category making it possible to compare our performance in the five areas and with groups of similar colleges.


Benchmark Categories

Survey Items

Active and Collaborative Learning            

4a, 4b, 4f, 4g, 4h, 4i, and 4r

Student Effort

4c, 4d, 4e, 6b, 10a, 13d1, 13e1, and 13h1

Academic Challenge

4p, 5b, 5c, 5d, 5e, 5f, 6a, 6c, 7, 9a

Student-Faculty Interaction

4k, 4l, 4m, 4n, 4o, and 4q

Support for Learners

9b, 9c, 9d, 9e, 9f, 13a1, and 13b1

A Blank Survey Instrument

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Fast Facts

Benchmark Changes – August 2009
Biggest Improvements – September 2009
Areas in Need of Improvement – December 2009


Results from CCSSE 2009 (An Overview) – August 2009
Student Engagement at CCAC – November 2009
Student Engagement in the Classroom – Spring 2010
Techniques for Improving Student Engagement – Summer 2010

Student Engagement Tool Kit – contains simple techniques for increasing the amount of engagement in the classroom.
Student Course Feedback Form – An end-of-course evaluation form based on student engagement items from the CCSSE survey intended for local use
Classroom Observation Form – A professional development tool intended for mentor or peer review of a class session

CCAC’s Spring 2007 CCSSE Results
2009 CCSSE National Report – Executive Summary
2009 CCSSE National Report: Making Connections
Student Engagement and Student Outcomes: Key findings from CCSSE Validation Research

For more information contact Mary Kate Quinlan or visit