Community College of Allegheny County (CCAC)

Community College of Allegheny County

2013 CCSSE Survey Results

Community College Survey of Student Engagement (CCSSE) focuses on institutional practices and student behaviors that promote student engagement.  CCAC completed its fourth administration of CCSSE in spring 2013.  Results from previous surveys have been used to focus efforts on increasing the amount of active and collaborative learning in the classroom; bridging academics and support services; and improving student effort.

The survey results will be shared throughout the fall 2013 semester.  CCSSE encourages institutions to develop a culture of evidence – an institutional standard of using data to drive decisions.  Sharing and objectively discussing data can be difficult.  When used effectively, however, data can help identify areas for improvement so that efforts and resources are allocated to improve student success.   

About CCSSE Benchmarks –
CCSSE clusters thirty-eight of the most important survey questions into five conceptually related categories called benchmarks.  Standardized scores are calculated for each category making it possible to compare our performance in the five areas with groups of similar colleges.

Benchmark Categories

Survey Items

Active and Collaborative Learning            

4a, 4b, 4f, 4g, 4h, 4i, and 4r

Student Effort

4c, 4d, 4e, 6b, 10a, 13d1, 13e1, and 13h1

Academic Challenge

4p, 5b, 5c, 5d, 5e, 5f, 6a, 6c, 7, 9a

Student-Faculty Interaction

4k, 4l, 4m, 4n, 4o, and 4q

Support for Learners

9b, 9c, 9d, 9e, 9f, 13a1, and 13b1

A Blank Survey Instrument

Fast Facts

Benchmark Changes – August 2013
Biggest Improvements – September 2013
Need for Improvement – October 2013


Student Engagement at CCAC – Fall 2013
Sharing Strategies for Student-Faculty Interaction – Summer Faculty Institute 2014

Student Engagement Tool Kit - contains simple techniques for increasing the amount of engagement in the classroom.
Student Course Feedback Form – An end-of-course evaluation form based on student engagement items from the CCSSE survey intended for local use
Classroom Observation Form – A professional development tool intended for mentor or peer review of a class session

CCAC’s 2007 CCSSE Results
CCAC’s 2009 CCSSE Results
CCAC’s 2011 CCSSE Results

Taking Student Success Seriously in the College Classroom, Vincent Tinto


For more information contact Mary Kate Quinlan or visit

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