• ITS: Employee Network Account

     A network account is required to access CCAC network resources.  A network account allows you to log in to the CCAC network from any campus PC, to use local PC software and resources, and to access shared network files. Without a network account, you cannot log-in to any campus PC or access any CCAC network resources.

    You can use your Employee Network Account to access the following:


    Everyone using the network should be aware of the CCAC policies regarding network access. ITS: Guidelines and Standards.

    To Request a Network Account for a New Employee

    The supervisor must submit the Network Account Request Form to the ITS ServiceDesk with the following new employee information:

    • First Name, Middle Initial, Last Name
    • Colleague ID# (required)
    • Campus or College Center
    • Department
    • Job Title
    • Type of Employment (Full-time, Part-time)
    • Employee Status (Administrator, Faculty, Staff)
    • Employee's Start Date
    • Supervisor's Name
    • Supervisor's Phone
    • Comments


    When you click on the Network Account Request Form link above, a form for you to complete will display. Please complete all of the information before submitting. Upon clicking submit, the form will be routed to the ITS ServiceDesk. 

    Guest accounts and temporary accounts are available on a limited basis only. Please see Specialty Accounts.

    To Request a Change to an Existing Network Account

     All requests for changes and deactivations must go through the Human Resources Department.  If an employee is leaving your department, you can discuss your needs with the HR staff to determine the best way to set delegate access and maintain business continuity. Human Resources staff will initiate change requests with the ITS Department.

    How long does an Employee Account remain active? 

    Employee accounts will remain active for the length of employment at CCAC. Accounts will be suspended or deactivated by Human Resources when an employee leaves the college or is on leave. Human Resources will also deactivate accounts for Adjunct Faculty who have not been employed for a period greater than one year.


     Once you receive your network username and initial password, you will reset your password to one that you can remember. Keep your passwords private; this plays an important role in keeping CCAC information assets secure. See passwords and password change procedures.

    At-a-Glance Summary



    Username Format

    Request Procedure

    Employee Network Account

    All CCAC employees, including adjunct, credit and non-credit faculty                  


    HR or Supervisor will submit the Network Account Request Form to the ITS ServiceDesk.

    NETID (Student Network Account)        

    All CCAC students,
    including credit and

    bsmit244 or barbara.smith

    Students can create their own NetID by logging on to https://netid.ccac.edu

    Departmental Account  

    Marketing or Business Continuity

    <Department Name>

    A departmental email account can be requested from ITS; the request should provide justification for the account. The ITS Network Services Director must approve the request.

    Guest Account

    Emergency use or special circumstances

    Library Community Patrons            


    A guest account may be created by ServiceDesk or Campus Ed Techs for an individual who is having a problem creating a NetID. These will expire in 2 weeks.

    Temporary  Account  

    Workshops, events.

    Short-term use only                   


    Coordinator and Instructor will call or email ServiceDesk at least 3 days before the workshop to request a temporary account. ServiceDesk will supply the ID and password; password will be reset after conclusion of workshop/event.

    Partner Account

    Non-CCAC employee
    representing outside organization within   CCAC                 


    CCAC coordinator will request partner account via Human Resources, with approval of Senior Management.