• Media Services


    Media Services are available to administrators, faculty and staff. Assistance at centers must be requested in advance, and we will make every effort to make the same services available if possible. Requests for equipment should be submitted to the ServiceDesk at least 24 hours in advance. Individual training for any classroom technology will be provided upon request. Media may be requested for use at off-campus sites (CCAC business only). Since there is no delivery and pick-up service for off-campus sites, it is the instructor’s responsibility to pick up and return media. However, some equipment is available at CCAC centers. Check with your center for procedures to obtain equipment. All requests to use equipment outside college property must be approved on a case-by-case basis.

    Classroom Technology: information about the Media Services equipment provided in three separate categories of classroom
    Lecture Capture: using Panopto software and video equipment to record classroom lectures, either live or pre-recorded, for students' home use

    Creating Video Content: using video recording software to create your own audio-visual materials to be used by your students

     Specific services provided include:

    • Media Services equipment delivered and picked up from classroom or requested campus location
    • Training on any classroom technology
    • Participate in planning as well as delivery, setup and operation of Media Services equipment for events
    • Assist faculty with use of Media Services equipment regarding the creation of instructional videos
    • Ongoing maintenance and repair of Media Services equipment
    • Video recordings for classes or events
    • Duplication of media (copyright restrictions apply)
    • Assist departments with identifying college standards for purchasing Media Services equipment
    • Digital photography of events
    • Maintenance and updates to internal communications system (South, Boyce Campuses only)
    • Address requests regarding cable television (South, Boyce, Allegheny Campuses only)
    • Provide Audio/Visual equipment for official off-campus use (All Campuses)

    To Request Services:

    To order equipment for your class or event, please complete the Request for Media Services form and send it to the ServiceDesk. To request other services, email us at help@servicedesk.ccac.edu or call us at 412.237.8700 with a thorough description of your request.

    Allegheny Campus
    Room L-218A
    Monday to Friday 7:30 AM–4:00 PM


    Boyce Campus
    Room S-591
    Monday to Friday 8:00 am to 4:00 pm

    North Campus
    Room 1153
    Monday to Friday 7:30 AM–3:30 PM

    South Campus
    Room L-486 inside the computer lab
    Monday to Thursday 7:30 AM–8:00 PM
    Friday 7:30 AM–3:30 PM
    Saturday 8:00 AM–4:00 PM