The Community College of Allegheny County provides a supportive and transformative learning environment that prepares graduates to meet critical needs in the region’s workforce.
At CCAC, we believe that life outside the classroom is an important part of your college experience. Each CCAC campus has a variety of activities to enhance your lifestyle – including athletics, cultural events and personal development seminars.
The CCAC Educational
Foundation is the fundraising and benefactor arm of the college. It seeks to
create vital connections between the college and the wider community
to ensure the ongoing viability of the college.
ITS plays the leadership role in establishing standards for the desktop tools you need to do your job effectively, no matter what your job description and responsibilities are.
All hardware and software purchases must be compatible with CCAC's current operating system and compliant with copyright laws. This is important to ensure that all College technology can be effectively supported by the ITS staff. Therefore, we ask that you consult with and receive approval from the ITS Field Director when planning to purchase or upgrade technology systems in your department.
Much work has been done to ensure a safe, supportable and reliable computing environment at CCAC. If you are planning for future technology within your department or campus, or are writing grants for additional funding which includes technology products, please include the appropriate ITS Management Team members to enhance the planning, procurement, installation and support of those systems down the road.The ITS Team will provide best effort support for all technology purchased outside of the College standards. We highly recommend purchasing recommended standard equipment.
CCAC has set a minimum standard configuration for all computers and peripheral devices. All College PC's are installed with a basic image, which includes Windows Operating System, Microsoft Office, Internet Explorer, Firefox, Forefront, Acrobat Reader, Windows Media Player, and VLC Player. ITS team members will install additional software on a PC if it is compatible with College standards and the appropriate license is maintained for the software. The ITS Department will require a copy of the license agreement.
All wiring requests, whether for new installations or moving existing data or phone lines must go through the ITS department. Estimated flat rate costs are available, however actual costs may increase for various reasons. These costs will be determined by the wiring vendor following a walk-through. Requests must be approved by your business office before work can be scheduled. All wiring installations are charged to your departmental or campus budget.
You must involve the Facilities Department in your planning prior to contacting the ITS team members for technology planning. The Facilities department can also consult with you to prescribe the amount of square footage required for a computer classroom, and provide information on standards for classroom furniture. Among the questions to which you'll need answers are the following:
Information Technology Services supports only the costs of Enterprise-Level systems - systems directly related to College-wide business processes. All other purchases of hardware and software are the responsibility of the department or campus. Your campus or department is responsible for the purchase of all requested network wiring, discipline-specific software, software licenses, desktop printers and printing supplies, blank CDs, etc. Departments are also responsible for supplying toner for departmental purchased networked printers. All purchases must be approved by the Campus/College Office Business Manager prior to installation/maintenance requests.Other Practical Considerations
CCAC's ITS is a member of Gartner, an international consulting and research firm. Gartner employs more than 650 analysts who are focused on every conceivable aspect of the information technology and telecommunications industries.
Through CCAC's membership to Gartner all employees now have available to them thousands of research articles that cover services and products in IT. A sampling of topics you can search by include: PCs, laptops & handheld devices, network services, mobile and wireless, forecasting trends in the IT industry, emerging technologies, consumer technologies, business intelligence, web services.
You can also search by industry (education) or by an IT market sector (software, hardware, etc.)