The Community College of Allegheny County provides a supportive and transformative learning environment that prepares graduates to meet critical needs in the region’s workforce.
At CCAC, we believe that life outside the classroom is an important part of your college experience. Each CCAC campus has a variety of activities to enhance your lifestyle – including athletics, cultural events and personal development seminars.
The CCAC Educational
Foundation is the fundraising and benefactor arm of the college. It seeks to
create vital connections between the college and the wider community
to ensure the ongoing viability of the college.
CCAC has entered a Campus Agreement with Microsoft for Microsoft
Windows, Office, and Visual Studio. The Campus Agreement is an
annual licensing program specifically created to address the unique
needs of higher education institutions.
ITS has established a Software Licensing
Team to improve our compliance with End User Licensing
Agreements. The team has created a database of verified software
licenses currently in use at CCAC. They also screen all software
installation requests to confirm end user licenses. Please be aware
of the following procedures we have put in place to protect the
college from liability.
If you have a request for software to be installed, please provide as much information to the ServiceDesk as possible. We need a 48 hour window to do our research on the licensing information, as well as track down purchase orders. This is to ensure legality and plausibility. For academic/classroom requests, if at all possible, we need to have a 1 week window prior to installation for labs/classrooms and a 48 hour window for faculty and administrative PCs. We understand that there will be times when a last minute request is unavoidable. We will provide our best effort to complete these requests, but we can only proceed if we can confirm software licensing compliance.
Keep in mind that software that comes bundled with a book is
usually a one-to-one license, meaning that the purchaser of the
book can install it on one computer that is accessed only by that
person, and usually can NOT be installed on a computer that has
multiple users. Also, software purchased as an individual from a
local store, such as Best Buy, is also usually a single individual
Please note that any additional software purchased must have the
appropriate number of licenses. That is, if you plan to have a
software package installed in a computer lab with 23 computers in
it, you must purchase a license which allows for at least 23
simultaneous installations. For help in determining licensing
options and costs, please contact your ITS Field Operations Director.
The procedure for installing software is as
1. Call is made or email sent to the ITS ServiceDesk2. Ticket is created and assigned to the Software Licensing
Team3. Team researches or makes vendor contact4. License is verified5. Ticket is assigned to Field Technicians6. Technician is dispatched to perform the
No software will be installed unless the licensing
allows it and can be verified. This includes software that
was previously installed. This process is exempt for all software
where system licensing is maintained by ITS (MS Office/ Windows/
Colleague/ R25/ updates to flash, adobe, etc).
The College maintains the Microsoft Work-at-home agreement for
Office 2013 for eligible* CCAC employees. Microsoft Office 2013 is
available for discounted purchase to College employees who are
"exempt" as defined by the Fair Labor Standards Act. *Eligible employees: due to Microsoft licensing
guidelines as defined by the Fair Labor Standards Act.
Eligibility is being authorized through the CCAC Human Resources
Department. Employees who have questions regarding their exempt
status should call HR at 412.237.3000.