The Community College of Allegheny County provides a supportive and transformative learning environment that prepares graduates to meet critical needs in the region’s workforce.
At CCAC, we believe that life outside the classroom is an important part of your college experience. Each CCAC campus has a variety of activities to enhance your lifestyle – including athletics, cultural events and personal development seminars.
The CCAC Educational
Foundation is the fundraising and benefactor arm of the college. It seeks to
create vital connections between the college and the wider community
to ensure the ongoing viability of the college.
Users attempting to access either of Blackboard's collaboration
tools, Lightweight Chat or Virtual Classroom, will encounter an
expired Java Certificate warning.
To avoid issues, simply click Run or Accept, based on your web
It is expected this issue will be resolved May 2012.
Faculty working in Blackboard are sporadically receiving an
error message that access is denied and they must log in to perform
this action. This error message is display after attempts to add,
remove or modify content in Blackboard.
A support ticket has been issued to Blackboard Inc. for a
From the Start Menu, go to Control Panel and select Internet
Options (Some items may differ in location based on what version
you are running)
On the General tab, under Browsing History, click Settings
Select Every time I visit the webpage for the first
option to check for newer versions, click OK
Click the Delete button, select to delete your
Temporary Internet Files, click OK
User gets logged off repeatedly after accessing the
Virtual Classroom, logins are unsuccessful.
User must delete Java Cache:
From the Start Menu, go to Control Panel and select Java (Some
items may differ in location based on what version you are
Under Temporary Internet Files, click Settings
Click Delete Files, then OK
When attempting to access a file attachment in Blackobard,
students get an error messages that states: "Not Found: The
specified resource was not found or you do not have permission to
The link in the status bar of the browser indicates the file
If the file attach icon on the textbox toolbar is used to upload
a file in a post, the file is visible by a student. If the faculty
uses the "Browse My Computer" button below the textbox, the file
cannot be opened by a student.
As for the file permissions, if you go to the affected course,
click on Files under the Control Panel, click on the course name,
click on the chevron next to the affected uploaded file name, click
on permissions, click on Add Course User List, check the desired
role(s) and rights in order to allow access.
When attempting to access/complete a SafeAssignment, students
get sent to course entry page instead of assignment submission
That SafeAssignment is out of sync with the SafeAssign
In the course, under Control Panel, expand Course Tools,
Click Synchronize Course (top right)
When uploading safe assignment the user receives a error:
Navigation to the page failed.
The user cannot access the SafeAssign website from their Internet
Add SafeAssign as a trusted site to you Internet explorer
Open Internet Explorer
Click Internet Options
Click the Security Tab
Click the Green check "Trusted Sites"
Click the Sites button
Type in http://www.safeassign.com (make sure
the Require server verification in unchecked).
Click OKClick the F5 function key on the keyboard to refresh your
Return to Blackboard to submit the safe assignment.
When uploading safe assignment the user receives a dialog box
for secure and non secure content.
The user is unable to successfully submit the safe assignment
without allowing mixed content.
When the secure and non secure items dialog box appears:
Security features in Internet Explorer default to preventing
users from accessing non-secure web links from a secure web site
Faculty: When creating external links, use the Open in New
Students: When accessing a link that does not appear to work,
Right-click and select to Open in New Window.
Extended time to receive submission
results. Typically papers submitted into SafeAssign
take a few minutes to process. However, during this peak season
there have been multiple occurrences of SafeAssign paper
submissions building up in queue. This causes a lag in
processing time. While the papers are processed successfully, it
can take several minutes up to 2 to 3 hours, due to the
current high volume. Note that any papers that accumulate in
the queue are processed and do not need to be re-submitted.Intermittent errors when submitting papers or accessing
submissions. Occasionally when a student attempts to
submit a SafeAssign paper or an instructor attempts to access a
SafeAssign submission,rather than processing the paper or accessing
the paper, the user receives an error message. This error
signifies that one of the SafeAssign servers is unresponsive due to
load. Blackboard is automatically notified when this occurs
and takes immediate action to restart the services, which typically
is accomplished in a matter of minutes. Submissions that result in
an error need to be re-submitted.Peak utilization of SafeAssign typically occurs during the
months of October and November.
Following a course copy, some instructors have reported the
course menu area as all black.
Reset the course theme to default using the Change Course
Theme (color palette) button at the top right of the course.