The Community College of Allegheny County provides a supportive and transformative learning environment that prepares graduates to meet critical needs in the region’s workforce.
At CCAC, we believe that life outside the classroom is an important part of your college experience. Each CCAC campus has a variety of activities to enhance your lifestyle – including athletics, cultural events and personal development seminars.
The CCAC Educational
Foundation is the fundraising and benefactor arm of the college. It seeks to
create vital connections between the college and the wider community
to ensure the ongoing viability of the college.
Welcome to CCAC's online technology orientation. This page is devoted to introducing
you to the world of technology that supports your learning at CCAC.
Each topic includes a video and a link to other information we have
available on the ITS web pages
Welcome Video: Discover how technology will help you succeed at CCAC and the services available to you as a student.
Video: NetID: Your Passport to CCAC Technology: Find out how to obtain your NetID and how it works to give you access to CCAC technology resources.
Video: Communicating with Student Academic Email:Learn how to access and use your CCAC academic email account
Video: Your CCAC Central e-Services Account:Learn how to access CCAC Central and create your account or change your password for your access to grades, schedules, etc.
Blackboard's Video Resources: Discover how the college's learning management system provides your online classroom.
Online Course: Online Safety and PC Security: Learn how to protect your technology assets and stay safe online. The ITS department offers students a free online course, i-SOS Information Security and Online Safety. Call the ServiceDesk to obtain the enrollment key for the course.
Library Resources:The Library also provides some valuable tutorials for using their resources for research.
Accessing ITS Services:Learn about all of the services available for students at CCAC.
Student Support:Learn how you can obtain technology support both on and off campus.
Student Training:Become familiar with the different channels available to learn more about technology through electronic distributions and on campus workshops.
ServiceDesk Phone: firstname.lastname@example.org
Monday through Thursday: 7:00 a.m. – 10:00 p.m.
Friday: 7:00 a.m. – 5:00 p.m.Saturday: 8:00 a.m. – 3:00 p.m.Sunday: 2:00 p.m. – 10:00 p.m.* *Sunday Hours: the ServiceDesk will be closed for the dinner hour on Sundays only between 5:00 and 6:00 p.m.; callers may leave a voicemail message and receive a call back after 6:00 p.m.
Open Computer Labs: Hours of Operation
Monday through Thursday: 8:00 a.m. – 7:45 p.m.Friday: 8:00 a.m. – 3:45 p.m.Saturday: 8:00 a.m. – 3:45 p.m. Sunday: Closed