The Community College of Allegheny County provides a supportive and transformative learning environment that prepares graduates to meet critical needs in the region’s workforce.
At CCAC, we believe that life outside the classroom is an important part of your college experience. Each CCAC campus has a variety of activities to enhance your lifestyle – including athletics, cultural events and personal development seminars.
The CCAC Educational
Foundation is the fundraising and benefactor arm of the college. It seeks to
create vital connections between the college and the wider community
to ensure the ongoing viability of the college.
If you have created your NetID account, you will have access to your CCAC academic email twenty-four hours after you created the NetID. Use your NetID username and password to log on to your email account. Your CCAC email address will be in the format email@example.com and will be used for all college communications.
You can access your academic email through MyCCAC. You will be directed to the CCAC sign-on page, where you will enter your CCAC NetID and password. After logging in, scroll down to the My Email web part and click on the Academic Email link. You will be taken into your CCAC academic inbox via Office 365.
Have a mobile device? Download the Outlook Mobile App to access your academic email. If you do not have a NetID, contact the CCAC ServiceDesk or create it through our NetID self-service.
You will have 50 GB of storage available in your academic mailbox. If your inbox reaches the limit, you will not be able to send or receive email until you've cleared it to a point within the 50 GB limit. Messages (including attachments) larger than 25 MB will not be sent/received through the academic email mailbox.
All incoming emails are routinely scanned and potential spam is filtered by Microsoft’s spam-filtering system. You will receive notification when email has been quarantined as potential spam. If these messages accumulate in your inbox or in another folder, they will add to your overall mailbox size. Please check these regularly and delete as they are reviewed, so that you do not reach the size limit on your mailbox.You can manage your junk mail folder in Mail Settings. You can block senders or list individual senders as “safe senders” in Account Settings.
For more details about configuring your settings, please see Office 365 – Mail.
ServiceDesk Phone: firstname.lastname@example.org
Fall/Spring Hours of Operation
Monday through Thursday: 7:00 a.m. - 10:00 p.m.Friday: 7:00 a.m. - 5:00 p.m.Saturday: 8:00 a.m. - 3:00 p.m.Sunday: 2:00 p.m. - 10:00 p.m.*
*Sunday Hours: the ServiceDesk will be closed for the dinner hour on Sundays only between 5:00 and 6:00 p.m.; callers may leave a voicemail message and receive a call back after 6:00 p.m.
Summer Hours of OperationMonday through Thursday: 7:00 a.m. - 8:00 p.m.Friday: 7:00 a.m. - 4:00 p.m.Saturday: 8:00 a.m. - 3:00 p.m.Sunday: 12:00 p.m. - 8:00 p.m.**
**Sunday Hours: the ServiceDesk will be closed for the dinner hour on Sundays only between 4:00 and 5:00 p.m.; callers may leave a voicemail message and receive a call back after 5 p.m.
Saturday: 8:00 a.m. - 3:00 p.m. Sunday: 12:00 p.m. - 8:00 p.m.* *Sunday Hours: the ServiceDesk will be closed for the dinner hour on Sundays only between 4:00 and 5:00 p.m.; callers may leave a voicemail message and receive a call back after 5 p.m.